vkyats Privacy Policy
This policy explains how we collect, store, protect, and use your personal information on the vkyats platform.
Introduction and Purpose
vkyats is an online gaming platform operating in Myanmar, and protecting players' personal information is one of our core responsibilities. This Privacy Policy ("Policy") clearly explains how we handle personal information collected when you use the vkyats platform.
This Policy applies to the vkyats website and all its services. By using our services for the first time, you are considered to have read and accepted this Policy. We may update this Policy at any time with prior notice, and continued use of the service after an update constitutes acceptance of the revised Policy.
The trust of players who play on vkyats matters to us, and we work to make every data-related decision carefully.
Information We Collect
When is it collected?
Information is collected when a player registers an account on vkyats, logs in, makes a deposit or withdrawal, or contacts customer support.
Information you provide directly
- Name (in Burmese or English)
- Mobile phone number
- Payment account reference for transaction purposes
- Account login credentials
- Messages sent to customer support
Information collected automatically
- IP address and network connection data
- Browser type and version
- Pages Visited
- Cookies and Similar Technologies
- Service Login / Logout Records
Financial Information
- KBZPay, Wave Money, AYA Pay, CB Pay Deposit / Withdrawal Records
- Transaction Amounts and Reference Numbers
- Payment Processing Period Records
Only non-card financial account numbers will be recorded.
How Your Information is Used
The information collected will be used only for the following purposes—
- Opening, verifying and maintaining player accounts
- Processing deposit and withdrawal services
- Distributing bonuses, promotions and rewards
- Providing customer service and technical support
- Preventing fraud and financial irregularities
- Meeting legal and regulatory requirements
- Improving and developing the platform
- Carrying out responsible gambling measures
- Maintaining a safe and secure platform environment
vkyats will never use personal data for any purpose not stated in this policy.
Data Sharing and Disclosure
vkyats will not sell or rent players' personal data to third parties. However, it may be shared on a limited basis in the following circumstances—
Service Providers
Payment processors, technology service providers and those who directly support player services will only receive data limited to what is needed for their purpose, and they are required to uphold privacy obligations consistent with this policy.
Legal Requirements
If data disclosure is required by court order, legal proceedings or the requirements of a licensed jurisdiction, vkyats will act in accordance with the law and will notify the player in advance wherever possible.
Business Transfers
If vkyats is merged with, acquired by or transferred to another entity, data may be involved in that transfer, but will remain protected under this policy.
Your Consent
Outside of the circumstances described above, no data will be sent to any third party without the player's consent.
Cookies and Tracking Technologies
The vkyats website uses cookies to remember players' preferences and to improve the platform.
Essential Cookies
These cookies are necessary for the website to function properly. They include login records, security checks and payment processing.
Performance Cookies
These cookies are used to understand which pages players visit and to measure service speed. This data is not personal and is reviewed in aggregated form only.
Disabling Cookies
You can disable cookies through your browser settings, but please note that doing so may cause some services to not work correctly.
Data Security Measures
vkyats applies technical and operational security measures to protect players' personal data—
- Secure data transmission using SSL (Secure Socket Layer) encryption
- Storing payment-related data in encrypted form
- Controlling data access through a strict permissions system
- Conducting regular security audits
- Training staff on data protection practices
- Securely deleting data that is no longer needed
No security system can guarantee complete freedom from failure. If any personal data breach is discovered, players will be notified as quickly as possible and immediate steps will be taken to resolve it.
Data Retention Period
Players' personal data will be retained for as long as their account remains active. After an account is closed, data will be kept for the period required by law, after which it will be securely deleted.
Data from accounts suspended due to fraudulent activity or rule violations may be retained until the matter is resolved.
Players' Data Rights
Every player has the following rights regarding their personal data—
Right to Access
You can request to view what data has been collected about you.
Right to Correction
You can request correction of inaccurate or irrelevant data.
Right to Erasure
You can request deletion of data that is no longer legally required.
Right to Object
You have the right to object to non-essential uses of your data.
Right to Data Portability
You can request your data in a readable format.
Right to Restriction
You can request temporary suspension of data processing in specific cases.
To exercise any of these rights, contact us at [email protected]. We will handle your request as quickly as possible and, where limitations apply, we will explain the reason.
21+ Policy
vkyats services are for players aged 21 and above only. If we find that a person under 21 has opened an account and is playing, that account will be immediately closed and all funds held will be handled in accordance with our procedures.
If personal data of a minor is accidentally collected, it will be deleted immediately. If a parent or guardian raises the matter, it will be treated as a priority.
Policy Updates
This privacy policy may be revised with prior notice when there are service expansions, legal changes, or technical updates. The updated policy will be published on this page and the "Last Revised Date" will be updated accordingly.
Continued use of vkyats after any revision is considered acceptance of the updated policy. Check this page regularly to stay informed of any policy changes.
Contact vkyats
For questions about this policy, data requests, or preference updates, you can reach the vkyats customer support team—
Contact Methods
For all service-related matters, including privacy inquiries, you can reach us through the following channels—